f you’re planning a journey, road trip, or business travel around the Midlands, hiring a car can be one of the most convenient and cost-effective ways to get around. Whether you're based in Burton-on-Trent, Tamworth, Derby or Lichfield, or just visiting, knowing what to expect from the car hire process can make your experience smooth and stress-free.
At Mercury Rent-A-Car, we’ve helped thousands of customers across the Midlands find the right vehicle for every occasion — from weekend breaks to work trips, temporary replacements to family holidays. Here’s everything you need to know before booking a rental car, and why Mercury is the go-to provider for car hire in the region.
1. Understand What You Need the Car For
Before you start browsing vehicle options, think about how you’ll be using the car:
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City driving or local errands? A compact car might be perfect — easy to park and fuel-efficient.
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Long-distance travel or motorway journeys? Opt for a saloon or estate for more comfort and space.
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Travelling with the family or a group? Consider a larger vehicle or even a 7-seater.
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Need something premium for business? Mercury also offers executive and newer models for a more professional impression.
At Mercury, we offer a wide variety of cars for all scenarios — and our team is always happy to advise if you're unsure.
2. Know the Basic Requirements
Hiring a car in the UK comes with a few simple requirements. At Mercury Rent-A-Car, you'll need:
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A full, valid driving licence held for at least 12 months
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A DVLA licence check code or your National Insurance number so we can verify your driving record
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To be over 21 years of age (certain vehicles may have higher age requirements)
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A form of ID and a payment card
If you're unsure what to bring, Mercury’s local team will let you know in advance and help ensure everything is in order before you collect your car.
3. Understand Insurance and Fuel Policies
One of the most common concerns people have when hiring a car is insurance. At Mercury, fully comprehensive insurance is included as standard, so you’re covered in case of accidents or damage. We’ll explain your cover and any optional extras, like reduced excess or additional driver policies, so you can make an informed decision.
Our fuel policy is clear and simple: vehicles are supplied with fuel and should be returned with the same level. No hidden fuel charges, no confusion.
4. Check for Hidden Fees and Transparency
Many national rental chains have a reputation for hidden costs — from mileage limits to cleaning fees. At Mercury, our approach is different.
We pride ourselves on clear pricing, honest advice, and no sneaky charges. When you book, we tell you exactly what’s included, what to expect, and what your total cost will be. This transparency has helped build our reputation as one of the most trusted independent car hire companies in the Midlands.
5. Local Collection, Easy Drop-Off
One of the most important factors when hiring a car is convenience — especially if you’re tight on time or unfamiliar with the area.
Mercury has multiple, easy-to-access locations across the region, including:
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Burton-on-Trent
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Tamworth
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Derby
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Lichfield
Our depots are well-signposted, easy to reach, and supported by friendly local staff who are there to help every step of the way. Whether you’re collecting during the day or arranging an early return, we’ll make the process quick and hassle-free.
6. Flexibility You Can Count On
Plans can change — and when they do, you need a rental company that understands. Mercury Rent-A-Car offers flexible booking options, including:
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Same-day or next-day bookings
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Easy extensions if you need the car longer
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One-day, weekend, weekly, or monthly hire
We work with your schedule, not the other way around. And with a range of vehicles always available, we’re confident we can meet even the most last-minute needs.
7. Why Local Matters
In an age of faceless national brands and automated booking platforms, working with a local, independent provider offers a totally different experience.
Mercury Rent-A-Car has been serving the Midlands for decades. Our customers return again and again because they value:
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Our friendly, knowledgeable staff
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Our well-maintained and modern vehicles
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Our honest advice and personal service
We don’t treat you like a number — we treat you like a neighbour. Whether you're hiring for a day or a month, we aim to make your rental experience easy, affordable, and genuinely pleasant.
Whether you're a first-time renter or a regular customer, choosing the right provider is key to a stress-free car hire experience.
Mercury Rent-A-Car stands out by combining local service, a wide range of vehicles, and transparent pricing — all with the flexibility that modern customers need. With convenient locations across the Midlands and a track record of reliability, Mercury is the smart choice for personal and business car hire alike.
Planning to hire a car soon? Contact Mercury Rent-A-Car today — and enjoy a better, more local way to get on the road.